Help Desk Series: Smart blocking

Ghostery Icon
Ghostery Team August 13, 2019

Share This Post

Try Ghostery

What is it?

Smart Blocking is one of our automatic features that makes it easier to optimize your browsing experience and blocking choices. It automatically blocks slow or non-secure trackers and enables certain trackers that, when disabled, are known to break popular websites. Most importantly, this function runs locally and does not use any personal data.

If a particular tracker is slowing down your webpage experience, Smart Blocking will disable it only for that site. It’s constantly evaluating which trackers are useful or detrimental and goes through the same routine with each page load.

Smart Blocking acts based on the following criteria:
1. If a tracker takes longer than 5 seconds to load then the request is blocked.
2. Categories where trackers may be unblocked: Essential, Audio/Video Player, and Comments
3. Tags that may be unblocked: Stylesheets, images or fonts

Common Problems

Since Smart Blocking is an automated program, there are sometimes when it gets overzealous. Sometimes it will mistakenly determine that an aspect of the page is a tracker and disable it. This typically applies to images and videos.

Potential Workarounds 

Turn off or disable Smart Blocking while on a site that appears to be having issues. However, this will turn it off for all websites that you visit, so don’t forget to turn it back on. You can also permanently enable specific trackers on a site-to-site basis if you prefer to leave Smart Blocking on. Simply click the small “Trust on this site” button that appears when hovering over a tracker in the Detailed View.