Frequently Asked Questions

General

  1. What are those symbols in the purple box?
  2. Why am I being prompted to approve an update from Ghostery on Firefox?
  3. Ghostery vanished from Safari 12. How do I get it back?
  4. What are the new Ghostery 8 features?
  5. Who is Ghostery?
  6. Welche Neuerungen können wir in Zukunft in Ghostery erwarten?
  7. Is Ghostery really free?
  8. Was ist das Human Web und welche Daten werden dadurch gesammelt?
  9. How does Ghostery make money?
  10. How many trackers does Ghostery have in its library?
  11. How is using the browser extension different from blocking cookies?
  12. How does Ghostery work?
  13. How does Ghostery know if a company is tracking me?
  14. How do I find out which company the tracker belongs to?
  15. Does Ghostery work on mobile devices?
  16. Does the Ghostery Extension work in any browser?
  17. If I opted in to share my data with the Ghostery Extension, is that data connected with my account?
  18. What data is collected and how is it used when I create an account?
  19. How do I know that’s really all you collect?
  20. Does Ghostery share user data with other companies?
  21. Who is Evidon?
  22. Was ist Ghostery Rewards?
  23. How does Ghostery work with Cliqz?
  24. Who is Cliqz?

Mobile (Ghostery Privacy Browser)

  1. Warum benötigt der Ghostery Privacy Browser eine Erlaubnis, um auf „Kontakte“ zugreifen zu dürfen (nur bei Android)?
  2. Warum muss der Ghostery Privacy Browser auf den Standort zugreifen können?
  3. Warum benötigt der Ghostery Privacy Browser Zugriff auf die Kamera?
  4. Wo kommen die „Nachrichten“ auf der Startseite her?
  5. Welche Vorteile bietet Ghostery im Vergleich zu anderen mobilen Browsern?
  6. Ist meine Geräteversion mit dem Ghostery Privacy Browser kompatibel?
  7. Wir kann ich die ergänzende Suchmaschine ändern?
  8. Warum gibt es bereits Ergebnisse für meine Suche, noch bevor ich meine Frage komplett eingegeben habe?
  9. Warum zeigt Ghostery nur ein Suchergebnis an?
  10. Warum trägt Ghosty eine Maske?
  11. Wie kann ich meinen Verlauf löschen?
  12. Was ist Ghost Tab?
  13. Gibt es Tracker, die von Ghostery nicht blockiert werden?
  14. Wie kann ich alle Tracker zulassen?
  15. Wie kann ich Tracker verwalten, während ich eine Seite besuche?
  16. Was ist verbessertes Anti-Tracking?
  17. Was ist Smart Blocking?
  18. What advantages does Ghostery offer when compared to other mobile browsers?
  19. What is Enhanced Anti-Tracking?
  20. Are there any trackers not blocked by Ghostery?
  21. How can I allow all trackers?
  22. How do I delete my history?
  23. Why is Ghosty wearing a mask?
  24. How do I change the complementary search engine?
  25. Why are there already results for my search, before I even finish typing my question?
  26. Is my device compatible with the Ghostery Privacy Browser?
  27. What is Smart Blocking?
  28. Why does Ghostery only show one search result?
  29. How can I manage trackers while on a site?
  30. What is Ghost Tab?

Ghostery Start Tab

  1. What are the Ghostery Start Tab permissions used for?
  2. Was zeigen die Statistiken im Ghostery Tab?
  3. Was ist Ghostery Start Tab und wie unterscheidet es sich von Chromes Standardseite für neue Tabs?
  4. Welche Funktionen bietet Ghostery Start Tab?
  5. Kann ich das Aussehen von Ghostery Start Tab verändern?
  6. Mit welchen Browsern kann ich Ghostery Start Tab nutzen?
  7. Kann ich Ghostery Start Tab auf meinem Mobilgerät verwenden?

Ghostery Lite

  1. Why do I have to give Ghostery Access to View Webpage Content and Browsing History?
  2. What is Ghostery Lite?
  3. Why does Ghostery need to read and change content on the websites you visit?
  4. Can I still use Ghostery Lite if I’m not on Mojave?
  5. Why does Ghostery Lite come as both a browser pop-up and a native Mac app?
  6. Does the Mac App need to open to use Ghostery Lite?
  7. What should I do if a page is not loading correctly while Ghostery Lite is enabled?
  8. Can I find additional information on who is tracking me?
  9. How should I interpret Ghostery Lite’s page load speed indicators?
  10. How are Ghostery Lite’s default settings selected and how do they protect me from unwanted trackers?
  11. Can I still sync my settings using my Ghostery account login?
  12. How are Ghostery Lite tracker categories defined and maintained?
  13. Can I import my old settings?
  14. What happens when I don’t have both Ghostery extensions enabled in settings?

Ghostery Subscriptions

  1. If I signed up for Plus before the new prices took effect, will I have to pay the higher price next month?
  2. Which currencies are supported to access Plus and Premium features?
  3. If I previously signed up for Premium before the new pricing took affect, do I still have to pay the old price?
  4. What happens if I was subscribed to both Plus and Premium before the pricing update?
  5. Is a coupon I redeemed before the pricing updates still valid with the new pricing?
  6. What Are The Password Requirements?
  7. Which browsers support Ghostery Plus?
  8. I’ve ended my subscription. Why do I still have access to Ghostery Plus features?
  9. What features can I unlock with Ghostery Plus?
  10. Is Ghostery still a free extension?
  11. What does a Ghostery subscription model mean for the future?
  12. What is Ghostery Plus?

Ghostery Insights Beta

  1. What Are The Password Requirements?
  2. Is Ghostery Insights Beta Available In Multiple Languages?
  3. Which Currencies Are Supported For Ghostery Insights Beta?
  4. For Which Browsers Is Ghostery Insights Beta Available?

Ghostery Midnight Beta

  1. What operating systems are supported by Ghostery Midnight?
  2. Why am I being asked to approve Ghostery Midnight in my Security Preferences?
  3. Why am I seeing the error message „You cannot install Ghostery Midnight in this location“ when I try to install Midnight?
  4. Why does nothing happen when clicking the ‚Allow‘ button on macOS?
  5. How can I find Ghostery Midnight’s log files on my computer?
  6. Why are certain apps not appearing under My Applications?
  7. What languages are available?
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