Effective Date: April 21, 2014
Ghostery believes deeply in transparency. Our mission is to reveal the invisible web so a consumer can see what companies are tracking him and organizations can see what vendors are on its website. We’re dedicated to improving the online ecosystem by helping people and businesses see, understand and control how data is collected and used across the web—for advertising, e-commerce and more. Transparency for everyone.
This Privacy Statement governs information you share with us, including personal information, when you use the website. It explains how we may collect, use, and in some instances, share this personal information. This Privacy Statement applies to all personal information received on this Website. This Privacy Statement does not govern Ghostery's services and products that we provide to consumers, businesses, advertisers, publishers, and other participants in the online marketplace. Those services and products have their own privacy statements that can be found in Ghostery’s Privacy HQ.
Ghostery has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus (the “BBB”). If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Ghostery, please visit the BBB EU SAFE HARBOR web site at http://www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
Ghostery may ask you to provide us with personal information if you would like to take advantage of the services we offer. Personal information means any information that may be used to identify an individual, including, but not limited to, your name, company name, telephone number, and email address. We use this information to respond to your requests and otherwise provide you with information regarding our products and services. For example, if you contact us through the Website, we may collect the personal information from you and we may use it to respond to your request and otherwise communicate with you about our business.
We allow you to subscribe to our blog and weekly privacy news summary (the Ghostery Weekly Dispatch) and receive notifications of new posts by email. From time to time we will send you general marketing emails, notifications of events, and other important news about Ghostery. If you wish to learn how to opt out from receiving these types of email communications, please see the “Choice/Opt-out” section below. Our emails also contain an opt-out function that you can click to stop receiving emails from us.
Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (DNT) mechanisms, Ghostery does not respond to any browser-based DNT signals.
We do not we allow third parties on our website to collect personally identifiable information across time or websites. In other words, we don’t engage in online behavioral advertising.
Third party providers who service our website, like the Purple Box blog, may also employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help them better manage content on our site. Clear Gifs are not cookies. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. Ghostery does not connect the information gathered by clear gifs to any user’s personal information.
Except for the information you have provided to us in order to subscribe to our blog or newsletter, we do not collect any other personal information. To request removal of your personal information that you gave us in order to subscribe to our blog or newsletter, please contact us at firstname.lastname@example.org. Please note that when you post to a blog, that post becomes public information and we have no control over the content within your post, so if you provide personal information in a post, it will be in the public domain and out of our control. In such a case we may not be able to remove your personal information you posted.
We may post customer testimonials on the Website. Before we post a customer testimonial on the Website, we obtain the customer's written consent to post the customer’s testimonial and name. To request removal of your personal information from our customer testimonials, contact us at email@example.com. In some cases we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We provide you with reasonable access to your personal information to correct data that may be inaccurate or delete data at your request. Please contact us at firstname.lastname@example.org if you would like to notify us of inaccurate data or request that we delete your data. We may decline to process requests that: are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical, or where information is required to be retained by law or for legitimate business purposes.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not share personal information collected on the Website with third parties without your permission, unless it is for the purpose of processing personal information on our behalf. In all such cases we use commercially reasonable efforts to comply with the relevant Principles. However, even though Ghostery does not otherwise share personal information about Website users with third parties, we reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
If Ghostery should ever file for bankruptcy or have its assets sold to or merged with another entity, information Ghostery receives from you from this Website is an Ghostery asset and may be transferred without recourse.
We do not exercise control over the websites of third parties that you may link to or view as part of a frame on a page on this website. We are not responsible for the actions and policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
The Website is hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the U.S., which does not have the same data protection laws as the EU. However, our adherence to and compliance with the Safe Harbor Programs is the mechanism for us to the collect and transfer personal information from the E.U. to the U.S. If you are a citizen of the E.U. or Switzerland, please refer the section entitled “U.S.-E.U. and E.U Swiss Safe Harbor Adherence” found above.
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and therefore you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure that physical, administrative and technical safeguards are in place to protect the security of our systems and data we collect. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of such measures.
If Ghostery learns of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website. Ghostery may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at firstname.lastname@example.org. Ghostery may post a notice on the Website if a security breach occurs.
We may occasionally update this Privacy Statement. When we do, we will also revise the “Effective Date” at the top of the Privacy Statement. For changes to this Privacy Statement that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will notify you here or by means of notice on our home page or by obtaining consent via email. It is your responsibility to periodically review this Privacy Statement to stay informed about how we are protecting the personal information we collect. Your continued use of the Website constitutes your agreement to this Privacy Statement and any updates.
The BBB serves as our independent resource mechanism to resolve disputes alleging a violation of the Safe Harbor Principles. If your inquiry to us is not timely or satisfactorily addressed by us, you may contact the BBB in writing as provided in the section entitled “U.S.-E.U. and E.U Swiss Safe Harbor Adherence” above.
To access your information, ask questions about our information practices, to make comments or to share concerns regarding Ghostery’s information practices, you can mail us at the address found below or email us at email@example.com. Privacy Department Ghostery, Inc. 10 E 39th Street, 8th Floor New York, NY 10016 You can always reach us by telephone in the Privacy Department at 917-262-2528.